Manage Token Sale
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Under Manage Token Sale you can review the status of your token sale and edit parameters before the start. To enter the Manage screen, you either need to paste you token sale contract address in the input field or click the cogwheel icon from the list of your token sales.
Here you can review the address of the token that is on sale, the public token sale link for investors and further details. Before the sale starts, it is critical that the token sale contract received the tokens that are on sale.
To send the tokens to the sale contract, simply click on the Transfer Tokens button and complete the steps for processing the transaction.
If you want to change the parameters of your token sale, you have to do that before you Transfer Tokens. After tokens have been sent to the sale contract, no more editing is possible.
The Token Sale link Is the page on which investors will be submitting their investments. Important: make sure that investors invest in your sale only using the token sale page provided with the token sale link. Investors must not send their investment directly to the token sale contract address.
The Token sale sharing/iframe embedding section under the Token sale information provides a code snippet that you can easily attach the public sale page to your website via an iframe.
For an additional cost, you can enable custom theme for your token sale page. This allows you to customize the colors of the token sale investor interface to fit your branding/website theme.
To enable custom branding, click on "Enable custom theme" and pay fees in your wallet. Once the transaction is complete, you will be provided with the customization assistant tool to help you set up the token sale page based on your requirements. You can use it to generate the required link/iframe with the custom branding for your own use.
You can see an example of how the iframe is implemented in this how to create a token presale blog post. Of course you can edit the parameters such as height and width.
This way you can create a website that describes your project, team, roadmap, use of proceeds etc. and embed the Token Sale page according to your own branding without the need to send investors to a separate website.
If you look for guidance on the to manage investor on-boarding, please go to this section of the Create Token Sale documentation.
To add investors to the whitelist you can either paste one or multiple addresses in the input field that opens after you click Add addresses. Alternatively you can upload a CSV file or a spreadsheet with all addresses.
Sometimes investors want to cancel their investment. In this case you may either want to grant a refund out of fairness or you may even be required to do so by law. In Germany for instance private investors have a right to cancel online purchases / investments for 14 days.
There are two ways how you can handle refunds:
Blacklist the wallet address of the investor and send them their money back. In this case they won't be able to claim their tokens after the token sale is finished.
When the token sale is over and the investor has claimed their tokens, ask them to send the tokens back to you and issue the refund in return.
Token sale is automatically finished when either of the two conditions occur:
Specified sale duration is finished. The total investment is either above or below the softcap.
Sale ends early due to all available tokens getting purchased (hardcap reached).
It is recommended to remind investors in any case after the token sale finishes. This way they will know that they can claim their tokens (if softcap was reached) or claim their funds (if softcap was not reached).
Investors simply claim their tokens or funds respectively from the same page where they invested.
As the token sale organizer you will want to withdraw the invested funds (if softcap was reached after the token sale ended or immediately after the hardcap was reached) or withdraw tokens (if softcap was not reached) from the token sale contract. If the softcap was reached but the hard cap was not reached, there will also be some remaining tokens. You can withdraw these as well under the Manage Token Sale functionality.
The following buttons are visible when you scroll all the way down. Note
that the buttons become active after the token sale ends and the conditions for the withdrawals are met.
In the case you activated the "Burn unsold tokens" feature upon creating the token sale, you will need to manually click the burn button under the withdrawals section of the manage token sale:
